SA
Sias A

1 reviews | Active since Mar 2017

03 Mar 2017, 09:36

ADSL Line Support

<p>Hi All, </p> <p>So I moved into a new appartment and moved my ADSL(4mb) line from Fourways to Emmarentia.</p> <p> </p> <p>Ever since the line have been moved the connectivity have been on and off...</p> <p> </p> <p>I have logged a fault 1014CRK160217 on 16/02/2017 and have not yet received any support or attempt from Telkom to get this resolved....</p> <p> </p> <p>I would like to ask Telkom to urgently attend to my issue since I've been a loyal customer and I am considering to terminate my contract with Telkom..</p> <p> </p> <p>Any feedback will be appreciated.</p>

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Replies (1)
Telkom
Telkom's reply03 Mar 2017, 14:24
Official

Good day Sisa,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,