1 reviews | Active since Mar 2009

16 Jan 2016, 12:21

ADSL LINE STILL O.O.O

I seriosly am not impressed with Telkom poor service.I made several calls used several media platforms after 2 weeks *** still has no ADSL LINE.Dear Customer your report reference 615CWK080116 was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Business Services. Alternatively use [URL Removed] Please do not reply to this SMS. Telkom.THIS is the message i got.Your communication is the worst.This is the second HP comlaint.FIX MY ADSL LINE AND I WANT MY O.O.O ADSL RENTAL CREDIT BECAUSE I COULD NOT USE THE ADSL SINCE LAST YEAR JUNE.I'M SICK AND TIRED OF CALLING YOUR CALLCENTRES.FIX MY ADSL

0
Replies (1)
Telkom
Telkom's reply16 Jan 2016, 12:45
Official
Hello rajie,



Thank you for making contact with us

This response serves as confirmation that your query has been received. Please be assured that we are attending. we have reported the fault and generated a fault reference number to be provided via SMS.

We do apologise for the inconvenience.


***


Regards
Keagan
Telkom Social Media Team