HB
Henk B
1 reviews | Active since Dec 2013
07 Oct 2015, 08:36
ADSL Line still not working
My ADSL line got install on the 2015-10-02 after i have waited more than a month for the adsl line move to the new residence. The ADSL line is not working. It shows connected but i can only open the [URL Removed] website. A Telkom technician took a look on 2015-10-05 at my residence and he tested it with a telkom router and account and confirmed that the fault is on Telkoms side. How long must i wait to get my internet back on, this is ridiculous.
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Telkom's replyOfficial
07 Oct 2015, 09:31Hello AdrenalinZA,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM149393
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM149393
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Oct 2015, 09:31
Official
Hello AdrenalinZA,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM149393
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM149393
Regards
Luleka
Telkom Social Media Team