EM
Eugene M
1 reviews | Active since Nov 2015
03 Nov 2015, 16:00
ADSL line still not moved into wholesale pool.
I need assistance urgently please. I requested my ADSL line to be moved to the wholesale pool 2 weeks ago. I have since followed up every single day. After holding on the line for between 30min and 1h each time, my line has still not been moved. I think this issue warrants immediate attention by a manager seeing that 4 different call center agents have given me misleading/inaccurate information. E Marais
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Telkom's replyOfficial
03 Nov 2015, 18:35Hello Marais101,
Thank you for making contact with us.
Be assured that we will look into your query with further investigation and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
Be assured that we will look into your query with further investigation and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply03 Nov 2015, 18:35
Official
Hello Marais101,
Thank you for making contact with us.
Be assured that we will look into your query with further investigation and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
Be assured that we will look into your query with further investigation and feedback to follow.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team