ADSL LINE STILL DOWN

Item: Telkom
Rating: 1
Author: Clinton S

Good day, My ADSL Line is still down after two days. I contacted Telkom today and my Line still has a problem synching after two days. If it does not work by tommorrow Telkom will pay my Cellular data bill.

Helpful (0)

Replies (3)

Telkom's replyOfficial

12 Feb 2018, 08:41

Hi clintonsw,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom's reply12 Feb 2018, 08:41

Official

Hi clintonsw,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Clinton S's updateReviewer Update

12 Feb 2018, 09:28

It has been sorted out after almost three weeks. Telkom service is terrible too say the least. Whonis going too pay back my money?

Clinton S's update12 Feb 2018, 09:28

Reviewer Update

It has been sorted out after almost three weeks. Telkom service is terrible too say the least. Whonis going too pay back my money?

Telkom's replyOfficial

14 May 2018, 10:37

Hi Clinton

We so glad this matter was resolved and would like to apologize again for down time.

Enjoy your day

Regards

Tumelo

Best regards,

Telkom's reply14 May 2018, 10:37

Official

Hi Clinton

We so glad this matter was resolved and would like to apologize again for down time.

Enjoy your day

Regards

Tumelo

Best regards,