ADSL line speed down to nothing
Reported a slow download speed on my ADSL line 28 September to my ISP (WebAfrica) and they logged a fault on the line at Telkom. Each time a Tech phone you have to explain whet the fault is and they say they will test the line and phone back which never happens till another techie phone and the same routine! 17 days to correct a fault is not acceptable and no end in sight. It have been \ESCALATED"to where i DO NOT SEE!!"""
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Telkom's replyOfficial
15 Oct 2015, 08:55Hello AMBoth7,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156822
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156822
Regards
Luleka
Telkom Social Media Team
Telkom's reply15 Oct 2015, 08:55
Official
Hello AMBoth7,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156822
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156822
Regards
Luleka
Telkom Social Media Team