MK
Mark K
1 reviews | Active since Apr 2013
15 Mar 2016, 19:57
ADSL LINE RUNNING AT 1 Mbps instead of 4 Mbps
84CRK030316. Reported but still not resolved. Why should I pay for 4 if only get 1. Same response : the technicnicans are on it. Still not resolved!!! Sick of spending time on the line to call centre. Had a problem with another line that took almost 4 weeks to sort. Is that the same here
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Telkom's replyOfficial
15 Mar 2016, 22:51Hello footdoc,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical, billing and orders departments as the speed might not be attainable, feedback will follow.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical, billing and orders departments as the speed might not be attainable, feedback will follow.
Regards,
Hilary
Telkom Social Media Team
Telkom's reply15 Mar 2016, 22:51
Official
Hello footdoc,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical, billing and orders departments as the speed might not be attainable, feedback will follow.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical, billing and orders departments as the speed might not be attainable, feedback will follow.
Regards,
Hilary
Telkom Social Media Team