ADSL Line Reported No Response At All

i have reported our Telkom adsl line to Telkom call centre on the 25th of June 2015. The adsl lines our running our emails and internet for the business. We do tenders online, and MUST have internet, including employee salaries online on a weekly basis. Emails to us to as a business is needed.<br> We phoned Telkom everyday which they promised to fix within 48 hours. No technician ever arrives, and each and every call centre agent has another story to tell us.<br> We NEED THIS TO BE SORTED ASAP as the business is suffering because of NO SERVICE FROM TELKOM!!!!!