ADSL line rental cancellation
<p>Hi,</p> <p>Im incredibly irate and frustrated with the level of service from telkom. Besides having an adsl line that never worked properly since I had it...they should please go and check their records the amount of times I have called, furthermore having a technician by my house three times for the most it was unplanned, I have asked numerous times by call, email and going in at Cresta Telkom , signing forms, getting confirmation from Lenah Nina that my account will be closed. Emailing her and the cancellation email.</p> <p> </p> <p>I have received NO communication, Im not talking about an auto reply. That means nothing if the debit orders continue and the account is still not closed.</p> <p> </p> <p>My account is still not closed, debit orders are still going off and Im continuesly bothered my sms's to pay my account.</p> <p> </p> <p>I have asked Lenah for my account to be closed and for these debit orders to be reversed.</p> <p>Im being ignored. I find this completely unacceptable.</p> <p>I want my account immediately closed and my debit orders reversed.</p> <p> </p> <p>Thanks.</p> <p>Eugene</p> <p> </p> <p>Acc Tel: ********** </p>