ADSL line quality

<p>I have taken two yer contract with Telkom.</p> <p>I opte for a 8MBps line. We can apparently go up to 10MBps. Which I have tried but we never get that kind of line speed.</p> <p>After nuerous fualts being logged and numerous contractors being sent to our premises with no luck I was eventually told that we are too far from the exchange to run at the current line speed.</p> <p>So what currently is happening I am paying for an 8 MBps line which I cannot use. I am an IT professional and am reliant on an internet service to provide after hours support. I am unable to use this service so I am forced to pay for expensive mobile data.</p> <p> </p> <p>So telkom are being given money for a service they cannot provide.</p> <p> </p> <p>My last three fualts I have logged have just been cleared or they have simply not been logged.</p> <p>There is not manager or or person of responsibility one can call to try and get this resolved.</p> <p> </p> <p>Unfortanetly we do not have any fibre in our area so I cannot go for that option either.</p> <p> </p> <p>Please if anybody reads this review and are thinking of using Telkom. my advice is stay as far away from them as you can. Thy simply do not care</p>