Hellopeter
Share Your Experience

1 reviews | Active since Jan 2017

14 Jan 2017, 20:11

ADSL line problems for 3 months

<p>I am having a real problem getting Telkom to fix my ADSL line. I have repeatedly phoned them for 3 months straight and they keep promising to send someone to fix the line but no one ever does. If you're considering signing up for an ADSL line with Telkom, please don't.</p>

0
Replies (5)
Telkom
Telkom's reply16 Jan 2017, 11:27
Official

Hi adi-1,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply16 Jan 2017, 11:27
Official

Hi adi-1,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update16 Jan 2017, 19:39
Reviewer Update

Hi Launa,

Thanks for responding so quickly. I can send through the affected phone number and my ID number. Will it be okay to send it through to you directly view phone or email?

's update21 Jan 2017, 07:56
Reviewer Update

Please can you provide me with an email address to send the you. No one is replying to me.

Telkom
Telkom's reply25 Jan 2017, 11:01
Official

Hi,

you may email us at ***

Thanks
Garreth
Telkom Social Media Team

Best regards,