ADSL line problems

On Monday 27/04/2015 the 2 ADSL lines that we currently have kept dropping connection and phone Telkom about it and all they did was rest the ports which seems to resolve the problem for 1 day then on the 29/04/2015 the lines were constantly dropping which of course I called them and once again they rest the ports and it did not resolve problem so I called our ISP and they told me that the problem is in Telkom,s exchange in the area which the lines are not syncing properly and signal noise problems on both the lines which now I am back on the line with Telkom waiting due to think they can treat a company with an IT dept. has people who do not know the difference and are stupid so now I am highly ****ed off as i get it in the neck with the bosses