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Nthabiseng N
1 reviews | Active since Apr 2015
17 Apr 2015, 09:31
ADSL LINE & PHONE NOT WORKING!!!!
I reported a fault with my ADSL line 3 weeks ago. My Reference number is 1056CRK310315 and was told that this would be resolved within 4 days. It has now been 3 weeks and I'm still waiting. I have in these last weeks been calling the call centre to follow up and all of them make promises and do not deliver. I find this type of service totally disgusting.<br> <br>
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Telkom's replyOfficial
17 Apr 2015, 11:04Hello Nthabi$,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104517 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104517 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 11:04
Official
Hello Nthabi$,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104517 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104517 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team