JB
Jobert B

1 reviews | Active since Dec 2015

17 Dec 2015, 09:09

ADSL line ownership transfer

My ADSL line is now suspended after phoning MWEB and TELKOM back and forth for almost 3 months were telkom tells me mweb has owneship of my line and vice versa. I tried reporting a fault log but you phoned and told me I must phone mweb so i did it again and they told me Tuesday I must phone telkom so I tried phoning telkom 3 times this morning and no answer. <br> <br> I will enjoy much pleasure if you can resolve this issue as soon as possible.

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Replies (1)
Telkom
Telkom's reply17 Dec 2015, 09:58
Official
Hello Jabumite,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM179058

Regards
Narriman
Telkom Social Media Team