ADSL Line outage since last week and friday
I experienced a ADSL outage last Thursday the 19th of January 2018.
I logged a call with my ISP, OpenWeb, who in turn logged a call to Telkom.
Since then, nobody has gotten back to me with regards to when the outage will be fixed.
I subsequently contacted Telkom directly and I still have not had any update as to when the outage will be fixed. ***
Helpful (0)
Replies (6)0
Replies (6)'s updateReviewer Update
25 Jan 2018, 09:19Sorry, it was not the Telkom Shop in Tygervalley...
It is the Telkom Twitter ADSL support and Telkom Support that has not responded nor fixed the issue!
's update25 Jan 2018, 09:19
Reviewer Update
Sorry, it was not the Telkom Shop in Tygervalley...
It is the Telkom Twitter ADSL support and Telkom Support that has not responded nor fixed the issue!
's updateReviewer Update
25 Jan 2018, 14:06Day 7 almost gone and Still no response from Telkom!
's update25 Jan 2018, 14:06
Reviewer Update
Day 7 almost gone and Still no response from Telkom!
's updateReviewer Update
26 Jan 2018, 10:47Clearly Telkom does NOT work for you.....
I am paying for an 8mb line which has been down for more than 7 days now.....
Does that mean I get charged pro-rata for the rental?
's update26 Jan 2018, 10:47
Reviewer Update
Clearly Telkom does NOT work for you.....
I am paying for an 8mb line which has been down for more than 7 days now.....
Does that mean I get charged pro-rata for the rental?
's updateReviewer Update
26 Jan 2018, 15:003 DAYS it takes for a techinician to look at an ADSL line and confirm, "yip, it is broken"
NOBODY phones to update!
When you speak to Telkom(via chat), they too confirm that it is broken!
Geniuses, I tell you!
Now, if only they can figure out how to fix it!
's update26 Jan 2018, 15:00
Reviewer Update
3 DAYS it takes for a techinician to look at an ADSL line and confirm, "yip, it is broken"
NOBODY phones to update!
When you speak to Telkom(via chat), they too confirm that it is broken!
Geniuses, I tell you!
Now, if only they can figure out how to fix it!
's updateReviewer Update
29 Jan 2018, 07:43Absolutely pathetic!
That is what Telkom is!!!
I'm paying for an ADSL line that I have not been able to use for the past 2 weeks!!!
I do not know what else I have to do short of file a ******** case in order for them to render a service that I am paying for.....
's update29 Jan 2018, 07:43
Reviewer Update
Absolutely pathetic!
That is what Telkom is!!!
I'm paying for an ADSL line that I have not been able to use for the past 2 weeks!!!
I do not know what else I have to do short of file a ******** case in order for them to render a service that I am paying for.....
's updateReviewer Update
16 Feb 2018, 11:41Jeez, so it takes a month for someone to respond to a complaint.....
I expect a refund on the charges billed for the outage, because I do not see why I should pay for something that I am unable to use...
's update16 Feb 2018, 11:41
Reviewer Update
Jeez, so it takes a month for someone to respond to a complaint.....
I expect a refund on the charges billed for the outage, because I do not see why I should pay for something that I am unable to use...