MR
Manny R
1 reviews | Active since Jul 2011
12 Jan 2016, 18:02
ADSL line out of order 5 days
Our ADSL line has been out of order and despite numerous calls to follow up on the fault 161CRK090116 to the call centre and waiting for up to 35 minutes for the call to be answered, we have had no joy.<br> Call centre informs us that we will get feedback via SMS but nothing happens at all. We ask to escalate the fault and they say they have but we do not get any confirmation.<br> FAULT 161CRK090116
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Telkom's replyOfficial
12 Jan 2016, 20:25Hello MDRX,
Thank you for making contact with us.
please be assured that your query is being attended to and feedback will follow shortly.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
please be assured that your query is being attended to and feedback will follow shortly.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Telkom's reply12 Jan 2016, 20:25
Official
Hello MDRX,
Thank you for making contact with us.
please be assured that your query is being attended to and feedback will follow shortly.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
please be assured that your query is being attended to and feedback will follow shortly.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team