ADSL line out of order

Item: Telkom
Rating: 2
Author: Corrie van der Walt

198CRK250116 - escalation number 815946. Line still not working, I've spoken to numerous call centre agents and all they can say is - \Due to work constraint they have not been able to fix the fault\". I've called - sent tweets to @TELKOMZA - they are just as bad ... they keep promising feedback which they never provide.<br> I would appreciate feedback on when this line will be fixed.<br> "

Helpful (0)

Replies (1)

Telkom's replyOfficial

08 Feb 2016, 08:19

Hello hallo,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM197946

Regards
Luleka
Telkom Social Media Team

Telkom's reply08 Feb 2016, 08:19

Official