ADSL line order

<p>Ok i have placed an order online for a line to my house on the 16th of August, after that a person phoned me to confirm on the same day all is well order in, well not actually when i tried calling them today after an hour in the queue i gave up waiting and tried to start a chat with someone on the site,ok chat started asked for information i gave the info then she told me the there is no order,so she told me a order needs to placed AGAIN, so i asked her how is it possible and how could they just lose my order that i placed ONLINE,wehn i looked again the chat is dropped and i am sent back to their homepage ????</p> <p>I am really tired of fighting for everything and always need to revert to this to get helped properly.</p> <p>I wouldlike to know is there any other companies that can do ADSL installations accept for Telkom as they are not delivering any service in that department.</p>