ADSL line not working for 6 months

I have an ADSL line with Telkom and it has not been working since August 2015 despite numerous fault reporting on various platforms. I now refuse to pay for a service that I am not receiving and demand that Telkom contacts me to credit me for undue charges and resolve this matter.<br> <br> I have reported the fault via sms number. I have called them on 10210 and reported the fault with no response. I have tried to report fault via their website but it does not offer a very user friendly avenue. <br> <br> I have now stoppped paying the account as I do not feel i should be charged for a service tha I am not recieving and my account is now disconnected.