JH
James H
1 reviews | Active since Jun 2015
03 Jun 2015, 11:44
ADSL line not working for 10 days
Logged a fault with Telkom 10 days ago. Technician eventually visited after 7 days, un-plugged, and plugged my telephone, then left. Leaving me with no telephone line, and no service on my ADSL line. Despite numerous calls to the Telkom call centre, the technician does not seem to be a work. Tried escalating but nothing done ...
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Telkom's replyOfficial
03 Jun 2015, 15:05Hello ***,
We regret to hear this.
Be assured one of our Technical Support Consultants will be in-touch to assist in resolving this for you.
Ref SM115480.
Apologies for any inconvenience this might have caused.
Regards,
Didi Guma
Telkom Social Media Team
***
We regret to hear this.
Be assured one of our Technical Support Consultants will be in-touch to assist in resolving this for you.
Ref SM115480.
Apologies for any inconvenience this might have caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply03 Jun 2015, 15:05
Official
Hello ***,
We regret to hear this.
Be assured one of our Technical Support Consultants will be in-touch to assist in resolving this for you.
Ref SM115480.
Apologies for any inconvenience this might have caused.
Regards,
Didi Guma
Telkom Social Media Team
***
We regret to hear this.
Be assured one of our Technical Support Consultants will be in-touch to assist in resolving this for you.
Ref SM115480.
Apologies for any inconvenience this might have caused.
Regards,
Didi Guma
Telkom Social Media Team
***