GH
Greg H
1 reviews | Active since Dec 2015
21 Dec 2015, 13:40
ADSL Line not working and no assistance
An ADSL line was installed months ago and has never worked from installation. I was never given the number for the line so could not log a fault. Telkom seemingly cannot give me the number for their own line even after giving them information such as account holder. It has been 3 months now and the fault still cannot be logged and I have called Telkom several times and even emailed people but never receive a response<br> <br> Absolutely disgraceful
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Telkom's replyOfficial
21 Dec 2015, 14:23Hello ghill,
Thank you for making contact with us.
please be assured that we have sent your query to our Technicians for their attention to assist in resolving your query.
Your reference number:SM180215
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Technicians for their attention to assist in resolving your query.
Your reference number:SM180215
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Telkom's reply21 Dec 2015, 14:23
Official
Hello ghill,
Thank you for making contact with us.
please be assured that we have sent your query to our Technicians for their attention to assist in resolving your query.
Your reference number:SM180215
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Technicians for their attention to assist in resolving your query.
Your reference number:SM180215
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***