ADSL LINE NOT WORKING 4-6 WEEKS

203CRK270316<br> I had a fault outstanding on my ADSL line which was running at 1 Mbs while I rent a 4 Mbs line. Telkom acknowledged the fault and after 4 weeks of complaining I get an SMS to say problem resolved. Absolute *******. Nothing was done. A speed test on line indicates even less line speed than before. Called in again just now and call agent tested and lo and behold it was still faulty!!! Surprise surprise surprise.<br> Can the next social media agent who responds to this complaint please take the time to call me directly and actually follow the case to its conclusion ???!!! I have never been so frustrated in my life. Multiple complaints on and on and yet strangely enough no technician has been near my house to check. AM I GOING TO GET A CREDIT FOR ONE MONTH OF PRODUCT WHICH I DID NOT ACTUALLY GET,,,,,!