1 reviews | Active since May 2015
ADSL line not working
Telkom i am now over boiling point. After 6 escalations to technicians not one technician has been to my premises all i got was one sms stating that that Telkom will wont replace the cable due to repeat cable theft and i must wait for 30 days for an alternative solution which is a pathetic wireless phone. They don't realize my job depend on having a stable adsl line.<br> <br> What drives me off the edge is that my neighbors that's living in the same street as me have a telephone line connection because they connect to a different mini exchange. Now i ask the question why not put me on this exchange these mini exchanges is not even a 100 meters from each other. Yesterday morning i saw technicians working on this problematic mini exchange but my line is still down.<br> <br> Very bad customer service Telkom
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM111773.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM111773.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
