ADSL line not working

My ADSL line stopped working on the 13May. I phoned my ISP and according to them my line is completely dead. They lodged the fault with Telkom the same day and i was told that a technician will be send out to my house to investigate. On the 16May my ISP emailed me to say that a technician was send out on 15May but my line is still giving a margins not reached. I was never informed about a technician being send out via sms.I called Telkom myself to find out what exactly is going on with my line. After an hour i finally got hold of someone in their call center. The lady told me that there is a problem in my area (Elsies River) and that the technician don't exactly know when the problem will be resolved. So I went to a Telkom store in Cape Town this morning. One of their consultants told me that a technician was assigned to my fault today and that it will take him maybe by the end of the week or next week to look at the fault due to a high workload in my area. Now this will lead to me being without internet for 3 weeks and i am still paying Telkom and my ISP for a service i don't even use. The consultant also told me that if its cable theft that it will take up to 3 months to fix.