SP
Sunette P

1 reviews | Active since Feb 2017

02 Feb 2017, 15:31

ADSL line not working

<p>After a month, 13 phone calls, 1 technician that showed up and apparently 5 others 'working on it' and no answers when you phone to get any or no call back when they have promised, the problem still has not been resolved and Im paying for a service I dont have and additional phone charges to try and resolve this matter. This is completely unacceptable!</p>

0
Replies (2)
Telkom
Telkom's reply03 Feb 2017, 08:10
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please privately reply with your affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

SP
Sunette P's update03 Feb 2017, 10:02
Reviewer Update

This has been with your technical team since 03 January 2017 (Ref no: 379CTK281216).

I rep**** privately with the affected number.