KH
Kokkie H
1 reviews | Active since Jul 2013
21 Apr 2016, 09:25
ADSL line not working
I reported the ADSL line not working on the 5th - call 854CRK050416 - Call closed. On the 13th I booked a new call 138CRK130416 and from my previous post on Hello peter, you gave me a call with reference SM223071 The calls have been closed as fixed. I again complain and got a new call 859CRK180416. I had a phone call from Telkom also confirming if the service is working and the lady promised a technician. Nothing happens and the service is not available although Telkom claims the area problem has been fixed. <br> <br> How easy to hide. I need the line to be working - that is what I am paying for. <br> <br>
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
21 Apr 2016, 09:41Hello rateswatch,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225933
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225933
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Apr 2016, 09:41
Official
Hello rateswatch,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225933
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225933
Regards
Luleka
Telkom Social Media Team
