adsl line not working

Item: Telkom
Rating: 2
Author: Barbara C

I have called on the 25th feb at 19:00 and was on hold for 2 hours i got irritated and put the phone down. I then called back on the 26th at about 10:00 and was on hold again for 3 hours. I woukd just like someone competent to log my call as my adsl is not working after i enquired at greenstone telkom and they informed me that my adsl line is active.

Helpful (0)

Replies (1)

Telkom's replyOfficial

26 Feb 2015, 20:18

Hello barbs007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92396.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply26 Feb 2015, 20:18

Official