1 reviews | Active since Oct 2015
ADSL Line not meeting needs
Good day, <br> <br> I am currently on a 2Mb ADSL line with an uncapped connection through telkom. <br> This line is extremely slow and unreliable, I have logged tickets and had technicians do call outs but still no joy. It currently syncs at just over 1Mb and disconnects quite regularly.<br> <br> Bottom line is that I am too far away from the exchange to have a reliable connection, which I understand..<br> But surely I should not have to keep paying for a service that I am not getting?<br> <br> I got an email from telkom saying that uncapped LTE is now available in my suburb.<br> Would it in any way be possible for me to swich over to that service without having to still pay for the ADSL?<br> <br> This current connection is not meeting my needs at all.<br> <br> Please let me know what my options are.<br> <br> Regards, <br> <br> J. de Jager<br> <br> <br>
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
