ADSL line not cancelled 8 months past notice

<p>I'm at my wits end now after notifying Telkom of my wish to change premises after which I was duly advised that there was no service in my new area. I opened a new account for Telkom mobile landline and Telkom LTE modem. Up til now I'm being charged R478pm after sending them a cancellation letter on leterhead as required, 8 months down the line. I phone the call centre only to be sent from pillar to post, transfered from billing, sales , back and forth on a simple issue. time wasting on my part. The telkom shop wasnt helpful either after waiting 80min in a queue. Does anybody know what they are doing there???</p> <p> </p>