ADSL LINE NEW NOT WORKING OVER A MONTH

<p>Good day</p> <p>i have experianced very bad service from telkom the line number we have is ********** 345 the ref for the fault finding is 989794 I have been phonning every second day to find out what is going on and how far the progress is. Each time we are told that there isa underground cable fault. We are assured that the problem has been escelated and we have been given different dates eaach time that problem will be solved. Each time i phone no report has gone through to the cable guys. We wereassured that the problem wild be solved on the 12th todfay is the 14th and the problem has not been solved yet month end we must pay for a service that we are not getting. I would like this problem solved as of immediate effect i am not prepared to be leniant with them. Therefore i would like to appeal to you to please intervine as we have cancelled DSTV subscriptions.</p> <p>regards irma and Johnathan Nagy</p>