ZS
Zanelle S
1 reviews | Active since Nov 2015
08 Nov 2015, 21:14
ADSL Line never working, and no service
My ADSL line is off every month for at least a week. I phone everyday to lock a complaint just to get told they escalated my problem and that a technician is attending to my query, but after weeks still waiting. I am unable to work, Telkom is costing me a lot frustration and money. Ref number 80CRK051115
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Telkom's replyOfficial
08 Nov 2015, 21:28Hello Zanelle13S,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165668.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165668.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Nov 2015, 21:28
Official
Hello Zanelle13S,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165668.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165668.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media