ADSL Line move

This will be my last attempt to try and get this matter resolved before i cancel my Telkom account.

I have logged a request to have my ADSL line moved 3 weeks ago and i have had absolutely no feedback whatsoever...

I have literally spent hours on the phone trying to get this resolved, i have sent numerous messages on the facebook page and had 2 employees contact me both saying they will send the request to the necessary departments......

Funny when applying for new products you get such quick response but when having any problems and queries no one helps.......

If I do not have someone contact me by the end of this business day I will most certainly cancel my ADSL line and get LTE from another service provider...this cannot go on like it is.

********** 994 André