TB
Thys B

1 reviews | Active since Feb 2013

13 Dec 2016, 13:56

ADSL Line Migration

<p>Logged a support call beginning of November to migrate my ADSL line to the holding pool but have not had any response from Telkom. This is not acceptible, how can something like that take so long? </p>

0
Replies (2)
Telkom
Telkom's reply13 Dec 2016, 21:57
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

TB
Thys B's update19 Dec 2016, 07:09
Reviewer Update

Please note this has not been resolved. I have spoken to WebAfrica several times who advised that they do not have this number on their system. What should i do now?