MW
Martin W

1 reviews | Active since Mar 2016

12 Mar 2016, 13:42

ADSL Line migration

I contacted Telkom as per Afrihost on the 23rd of February to migrate my adsl line to Afrihost.<br> <br> I have been to pillar and post through Telkom and Afrihost to get this sorted and to date still nothing is done. Telkom Blames Afrihost and Afrihost blames Telkom.<br> <br> Now who is going to re-imbeurse me the money I have to pay to Telkom at the end of this month when I app**** for this service before the end of Last month. The service between Afrihost and Telkom is ridiculous.<br> <br> I think Afrihost as well as Telkom can cancel this service all together without no notice period due to the lack of interest and bad service. I have all my emails to prove when I asked for this to be done.

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Replies (1)
Telkom
Telkom's reply12 Mar 2016, 18:20
Official
Hello celmartanya,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212330.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team