1 reviews | Active since Jan 2016
01 Dec 2015 I was trying to migrate my ADSL line to Axxess. <br> I have requested Telkom to migrate to holding pool, but it end up cancelled the ADSL line. <br> <br> I have then wait other week to app**** the ADSL back, and I have phoned 10210 and 10217 and *** (whole sale) and even even to [Email Removed] and they just can't make my ADSL line to openserve staging holding Pool so Axxess (new ISP) can take it over! <br> <br> I have phone 10210 about 10 times, and all operator just tell me they can't help me for migration. I must phone to whole sale ***) department. <br> <br> but once I phone to whole sale department, they instruct me to call 10210 and ask them to do a migration request! (so I have been like a ball kicking around)<br> <br> I have also visit local telkom branch in Newcastle Amajuba mall for 3 times: 1st time the lady says yes, she have already requested. then I immediate request Axxess for migration but failed as Axxess says the line is not in pool yet. 2nd tried I went back to branch and the lady says, no, I must call whole sale department or ISP must do it by themselves.I called Axxess, they said they can't pick it up if line not in the pool. <br> <br> All I want is my Adsl to be migrated
Best regards,
Best regards,
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