ADSL Line Latency

I am sick of the non-delivery from Telkom<br> A few weeks ago, a fault was logged to Telkom through my ISP for latency on my ADSL line. Telkom then advised that they had resolved the line syncing issue but still there is intermittent latency on my line.<br> A few days after this, someone by the name of Reza from Telkom contacted me and said that he would be looking into the problem, that was a month ago......I have yet to hear back..<br> <br>