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yolande S

1 reviews | Active since Jan 2015

11 Aug 2016, 09:44

ADSL line istallation

<p>Abraham Kriel Childcare app**** for a ADSL line on 20 May 2016 to which we received no response.</p> <p>I have called to follow up on the order I place ,but not record was found on the system .</p> <p>I managed to place a telephonic order with Tracy for a fast ADSL line without a modem .</p> <p>Waiting time I between 7 and 14 working days and I have updated their system with my contact details. The will send an sms to confirm installation dates.</p> <p>REF NO # ********** 83. Installation dat was scheduled for 22 June 2016 where the technecian found that the cables are faulty , he then advised us that he will report it . We have called a few time after that to follow up on which we were told that the cable department will attend to this matter. Its been almost 3 months since our initial application . We have visited the Clearwater walk in center as well without any luck . please assist soonest .</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (3)
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yolande S's update13 Aug 2016, 14:12
Reviewer Update

Dear Noleen

please advise on TAT for the fulfilment team .

regards

Yolande

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yolande S's update17 Aug 2016, 07:14
Reviewer Update

I responded to Celiwe on Momday 15 August providing her with my details . Whe can i expect feedback .

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yolande S's update22 Aug 2016, 07:08
Reviewer Update

Hi

please advise on feedback , i have not heard anything since last week sunday .

regards

yolande