1 reviews | Active since Jan 2013
ADSL Line issues 2 Years no solution yet
It has been more than 2 years reporting faults on my DSL line with Telkom, every time there is a little bit of rain my 8Mb line drops to 2.2Mb / 2.8Mb, it gets fixes (TEMPORARILY) till the next bit of rain. I have now been told that I am to far from the exchange, if I am not Mistaken the exchange in Pretoria North is in Ben Viljoen street, I live in Brits road that is not even 2Km's, if it was the exchange then the line is supposed to work perfectly fine on 4Mb right? Well I have downgraded the line to a 4Mb in the past year but then I only get 1.5/Mb out of it when its rain season. I need a permanent solution to this, FIBRE!!! But no still waiting.... Please make this work for me
Good Day
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We have tasked this matter to our testing centre for investigation.
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Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
We have tasked this matter to our testing centre for investigation.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***-
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good day,
your fault 39ATK131017 has been assigned to a technician to attend to the fault. He will make contact when going to attend.
Regards
Telkom Social Media Team
Garreth
Best regards,
Good day,
your fault 39ATK131017 has been assigned to a technician to attend to the fault. He will make contact when going to attend.
Regards
Telkom Social Media Team
Garreth
Best regards,