1 reviews | Active since Mar 2010
ADSL line issue not being resolved
Hi there<br> <br> I have a major complain and sick and tired of this useless service in South Africa. I've been having issues with my line ever since Telkom implemented this ASSIA thing at exchange. When my line is on interleave my ping is 40ms or higher and sometimes close or over 100ms. I asked Telkom on twitter, facebook and myadsl to change it and successfully changed it to Fast path and my ping went down to 10ms with no issues whatsoever on my line. Then a day or 2 later it's on interleave again and my ping is 40-100+ms and that's unacceptable cause I'm a online gamer and need it fixed asap. I want it permanently on Fast path so i can enjoy my games I play online games. Please take note of this thread on myadsl I made [URL Removed]<br> <br> Im not the only one complaining and so glad that we went with Neotel at work cause Telkom is unwilling to help customers to the best they can or maybe Telkom just change stuff left right and center and don't know anything about telecoms.<br> <br> Please sort this out ASAP
We apologise for the inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for the inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
