ADSL Line Issue

On Tuesday, 5th May 2015, my ADSL connection stopped working. I contacted the Call Center on Saturday 9th May 2015, but they were unable to help suggesting that the best solution was for a technician to come out to my house.<br> <br> The technician came out on the 11th May 2015. As I was at work, my father was at home and allowed to work at my workstation. He telephonically informed me that the router was faulty and that his personal router was functioning perfectly. He further advised advised me that my connection was perfectly fine.<br> <br> Fortunately, I had a backup router at home, and once again, there was no ADSL connection.<br> <br> I decided to visit the Telkom Direct Store in Tygervalley to sort out my \Faulty"router. I was assisted by extremely helpful staff and as I expected"