ADSL line is suspended after circuit transfer

Hi there<br> <br> In order to get my line moved to my new house at the end of July, I needed to transfer the ADSL circuit back to Telkom from Cybersmart. I did this on the 30th of June 2015. The order number is ***A.<br> <br> When I got home, my ADSL would not connect to my ISP. After spending an immence amount of time waiting for the call centre operator to answer my call when I dailed 10210, I was told that the line was suspended and that I needed to call billing in the morning.<br> <br> I could not get through to billing. When I called 10210 and selected Billing, I went through to technical and when they put me through, nobody answered.<br> <br> I took to Twitter in despiration since there was no other way to speak to a human being to solve my issue - this was yesterday the 1st of July. I got a response, but no action. When I have to resort to social media, I expect action. This was not forthcoming quickly!<br> <br> I am frustrated - my line SHOULD NOT HAVE been suspended! <br> <br> Please assist to get this resolved TODAY!