LN
Lynette N
1 reviews | Active since Feb 2014
04 Apr 2016, 06:58
ADSL line is fixed after a month - thanks to Carl
Just when I gave up hope, I spoke to a supervisor, Carl at the call center regarding fault 29CTK280216. He did not only investigate my issue, but he phoned me back the following day confirming that a technician will come out the same day - this is now after weeks of constant follow up. Thanks Carl, Telkom needs more people like you
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Telkom's replyOfficial
04 Apr 2016, 07:07Hello Lynette.Niemand,
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Keagan
Telkom Social Media Team
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Keagan
Telkom Social Media Team
Telkom's reply04 Apr 2016, 07:07
Official
Hello Lynette.Niemand,
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Keagan
Telkom Social Media Team
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Keagan
Telkom Social Media Team