FR
Frans R

1 reviews | Active since Jul 2011

17 Oct 2016, 09:20

ADSL LINE INSTALLATION DONE NO ISP USERNAME AND PASSWORD LINE NOT EVEN ACTIVATED

<p>Good day after several HeloPeter complaints and a Letter to the Beeld<br />newspaper a technician finally installed my ADSL Line but when i phoned<br />Telkom for a ISP username and password the LINE WAS NEVER ACTIVATED! My ID<br />number 82042****4088 i wrote to Beeld again early this morning, as it took<br />Telkom more than a week to install my line and now this. PLEASE CONTACT ME MY WIFE IS NOT ALLOWED TO ANSWER HER CELLPHONE AT WORK.</p>

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Replies (5)
FR
Frans R's update17 Oct 2016, 09:25
Reviewer Update

WE DID NOT EVEN RECEIVE A NUMBER FOR THE LINE

FR
Frans R's update17 Oct 2016, 13:52
Reviewer Update

How long is it going to be before i can get a username and password to use and access my internet at home

FR
Frans R's update17 Oct 2016, 15:43
Reviewer Update

No reply on my EMAIL TO TELKOM YET TO ********** i sent my ID number as requested

FR
Frans R's update18 Oct 2016, 09:36
Reviewer Update

Complaint resolved although my wife had to go to Telkom to get the information that still doesn't change the rating

FR
Frans R's update21 Oct 2016, 14:08
Reviewer Update

I Would like to port my ISP from Telkom to AXXESS i sent in a cancellation form request to port to that ISP but no response from Telkom yet. A letter has been sent to BEELD in this regard forwarded to **********