ADSL line installation

Good afternoon <br> <br> My line was installed in September, yet from that day the line has not been working.<br> I have changed my router 3 times, and even assessed situation with my service provider.<br> None of the above was the problem, the problem is with the line as stated by a consultant from<br> Telkom.<br> <br> I have called Telkom and made an online report of problem, yet still have not had a technician come<br> to check my line. I have been into the branch in Benoni, where the service is slow and not helpful at all.<br> <br> Telkom will call or sums to rate them, but can not get a technician out to solve the problem.<br> I require the line to be fully checked and is in working condition by an experienced and expert technician.<br> <br> I have not even received and account number from Telkom, so I could track online my query.<br> <br> Telkom is slow and gives very bad service.