ADSL line for 3 months almost always down or slow

We are tired of having almost now working internet and the little use we have it is so slow we can not use the Internet.<br> <br> We have called and called and still nothing is done. We have a 4m line<br> <br> Late last year Telkom sent out marketers trying to get us on a 10m at a cost offcourse but according to Telkom it was because their seevice was poor in our area. But, checking their system that 10m lines arent even available in our area. So even if this sercice is not available in the area it didn't stop them from trying to make more money.<br> <br> Still the problems continues.<br> <br> When are u going to fix the problems in our area and how will we be compensated for your service failures for what we have no option to pay.<br> <br> Fix it!