GG
Graham G
1 reviews | Active since Dec 2011
23 Sept 2015, 09:05
ADSL Line faulty for more than a month now!!!
19th August 2015, I reported my ADSL line faulty. For the last three weeks I have been calling almost every day to find out when my fault will be attended to. I have yet to have a solid answer. The fault has been escalated on the 11.09.2015 - Escalation Number 743392. Today is 1 month and 4 days. They say it will be fixed today. Sorry, but I don't believe them. Why can't they just tell me what the issue is? I am beyond frustrated now!!!
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Telkom's replyOfficial
23 Sept 2015, 10:48Hello Nu-Nrg,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Telkom's reply23 Sept 2015, 10:48
Official
Hello Nu-Nrg,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***