DR
David R
1 reviews | Active since Jun 2015
19 Jun 2015, 10:05
ADSL LINE DOWN SINCE 15 JUNE - BUSINESS AFFECTED
Our service provider, MWEB, reacted quickly and stated that it is Telkom ADSL line problem. We struggled to get through to Telkom and eventually reported the fault on 17 June. Our line number is ***, first reference is 127ARK170615, second escalation reference F207242.<br> Our business is extremely dependent on the internet. We have called Telkom numerous times but they will not commit to when this problem will be fixed.
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Telkom's replyOfficial
19 Jun 2015, 12:40Hello davelr1,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM119062.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM119062.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply19 Jun 2015, 12:40
Official
Hello davelr1,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM119062.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM119062.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***