RV
Robert V
1 reviews | Active since Jul 2011
20 Oct 2015, 12:24
ADSL line down second time in couple of months
Latest ticket number is 451CTK161015. My ADSL line is down since last week Thursday. This is the second time in a couple of months that my line is down. The last time it took Telkom 3 weeks to fix it the first time. Tomorrow will be one week already for this second time that my line is down.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
20 Oct 2015, 12:39Hello rv12,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158927.
Regards
Frank
Social Media Team
***
081 180
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158927.
Regards
Frank
Social Media Team
***
081 180
Telkom's reply20 Oct 2015, 12:39
Official
Hello rv12,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158927.
Regards
Frank
Social Media Team
***
081 180
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158927.
Regards
Frank
Social Media Team
***
081 180