1 reviews | Active since May 2017

25 May 2017, 09:02

ADSL line down, no response from telkom

<p>I've logged about 4 calls via Axxess, and Telkom have not called me back or made any attempt to fix my adsl line, which keeps going down. In my line of work this is detrimental and I lost about R1000-00 last week as a result of my adsl line going down!!!! Telkom you are useless and I expect you to fix my problem immediately, or I will make big noise about this. Here is my LATEST ***.</p> <p> </p> <p>You guys better call me immediately! ********** 310</p>

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Replies (1)
Telkom
Telkom's reply25 May 2017, 11:00
Official

Good day Charmaine,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team