MK
Michael K

1 reviews | Active since Jul 2015

16 Jul 2015, 13:36

ADSL LINE DOWN FOR THREE WEEKS

It's been almost three weeks since my internet was cut off.<br> <br> I call Telkom almost every day reporting this problem and they promise me to send someone to fix the line.<br> <br> It seems nothing is happening.<br> <br> Nobody can help me , nobody knows what is going on and nobody can tell when it going to be fixed.<br> <br> Telkom service is very poor and ridiculous.. <br> <br> Fault number: 588CRK300615

0
Replies (1)
Telkom
Telkom's reply16 Jul 2015, 15:24
Official
Hello Michael K,

We certainly understand the frustration and acknowledge your query.

An investigation into the incident is currently underway and feedback will follow.
Our Technical department is investigating.

Your reference number is SM126052.

Regards
Frank
Social Media Team